Shipping policy
Return and Refund Policy of Bizotico
At Bizotico, we understand the importance of customer satisfaction and strive to provide a seamless shopping experience for our valued patrons. Our Return and Refund Policy is designed to ensure that you feel confident and secure when making a purchase on our platform.
1. Return Eligibility:
- To be eligible for a return, the item must be unused and in the same condition as received.
- Returns must be initiated within 14 days of receiving the product.
- The original packaging, including all tags and documents, must be intact.
2. How to Initiate a Return:
- Contact our Customer Service team at +91 77719 77756 to request a return authorization.
- Clearly state the reason for your return and provide relevant details like your order number and contact information.
- Once approved, we will guide you on the return process, including shipping instructions.
3. Return Shipping:
- Customers are responsible for the return shipping costs unless the return is due to a mistake on our part.
- We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.
4. Inspection and Processing:
- Upon receiving your return, our team will inspect the item to ensure it meets the eligibility criteria.
- Refunds or exchanges will be processed within 7 business days after the inspection is completed.
5. Refund Options:
- Refunds will be issued to the original payment method used during the purchase.
- In case the original payment method is no longer valid, store credit or an alternative refund method may be offered.
6. Non-Returnable Items:
- Customized or engraved watches are non-returnable unless there is a manufacturing defect or an error on our part.
- Items damaged due to customer mishandling, accidents, or unauthorized modifications are not eligible for return.
7. Warranty Information:
- All watches sold on Bizotico come with the manufacturer's warranty. Warranty details are included with the product.
- Please refer to the warranty documentation for information on coverage and claims.
8. Contact Us:
- For any inquiries, concerns, or assistance regarding returns and refunds, please contact our Customer Service team at +91 77719 77756..
Bizotico is committed to delivering excellence in every aspect of your shopping journey. We appreciate your trust in us and are dedicated to resolving any issues promptly and fairly. Thank you for choosing Bizotico - Where Time Meets Elegance.
At Bizotico, we understand the importance of customer satisfaction and strive to provide a seamless shopping experience for our valued patrons. Our Return and Refund Policy is designed to ensure that you feel confident and secure when making a purchase on our platform.
1. Return Eligibility:
- To be eligible for a return, the item must be unused and in the same condition as received.
- Returns must be initiated within 14 days of receiving the product.
- The original packaging, including all tags and documents, must be intact.
2. How to Initiate a Return:
- Contact our Customer Service team at +91 77719 77756 to request a return authorization.
- Clearly state the reason for your return and provide relevant details like your order number and contact information.
- Once approved, we will guide you on the return process, including shipping instructions.
3. Return Shipping:
- Customers are responsible for the return shipping costs unless the return is due to a mistake on our part.
- We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.
4. Inspection and Processing:
- Upon receiving your return, our team will inspect the item to ensure it meets the eligibility criteria.
- Refunds or exchanges will be processed within 7 business days after the inspection is completed.
5. Refund Options:
- Refunds will be issued to the original payment method used during the purchase.
- In case the original payment method is no longer valid, store credit or an alternative refund method may be offered.
6. Non-Returnable Items:
- Customized or engraved watches are non-returnable unless there is a manufacturing defect or an error on our part.
- Items damaged due to customer mishandling, accidents, or unauthorized modifications are not eligible for return.
7. Warranty Information:
- All watches sold on Bizotico come with the manufacturer's warranty. Warranty details are included with the product.
- Please refer to the warranty documentation for information on coverage and claims.
8. Contact Us:
- For any inquiries, concerns, or assistance regarding returns and refunds, please contact our Customer Service team at +91 77719 77756..
Bizotico is committed to delivering excellence in every aspect of your shopping journey. We appreciate your trust in us and are dedicated to resolving any issues promptly and fairly. Thank you for choosing Bizotico - Where Time Meets Elegance.